Due to COVID-19 we are experiencing shipping delays to certain countries. Shipping times may be longer than usual. We are working diligently to ensure all orders are received.
Orders are processed and fulfilled daily with the exception of weekends and public holidays. Orders are usually shipped withing 24-72 hours. Once your order has been shipped, you'll receive an email reflecting that your order has been shipped, along with tracking number(s).
Orders may not ship within 72 hours due to stock issues, lack of order information, billing delays, order verification process, custom products.
STANDART SHIPPING TIMES
- United States: 1 - 5 business days (FedEx)
- UK: 5-15 Days
- Canada & Australia: 5-15 Days
- Europe (Germany, Spain, Italy. France. Sweden, Denmark, Belgium, Luxembourg, Australia, Netherlands): 5-15 Days
- Rest of Europe: 5-20 Days
- Rest of the World: 5-20 Days
Due to High Volume of orders and COVID-19, our Moon Night Light could take around 10-20 days to ship.
How long does it take for my item to ship?
Once you place an order via luxyrus.com, we will do our best to get your package shipped out as soon as possible.
Please note that from the time you order, we have to allow about 24-72 hours of processing time through our warehouse.
We do not ship on Saturdays, Sundays, and certain holidays.
The processing time for orders is 2-5 business days. Due to the high demand of orders, the delivery time can take longer than usual.
Please note that orders might get delayed for the following reasons:
- Billing and shipping addresses are not the same.
- High season
- Order is pending a credit approval and verification.
- A product is currently out of stock.
- An order which requires customization.
- An order is shipped to remote country.
- Order security verification.
Please direct any shipping related inquiries to firstname.lastname@example.org