ABOUT OUR PRODUCTS
Will i need to buy batteries?
No. Our products do not require any extra batteries. They come with rechargeable batteries already built in, and a USB cable to recharge it.
Are your products safe?
Yes. Our products are 100% safe, and has been RoHS and CE certified to prove it. You can also browse our various reviews from previous customers to see its positive feedback below.
How do you ensure the quality of your products?
We produce and sell our own products. We test everything before we sent you order.
How to order?
Go to the item page of the product that you would like to order.
Select the quantity of the items that you would like to order and click "Add to Cart" or "Purchase Now"
If you click on "Add to Cart" than click "Check Out" in the pop up window.
In the new page, please fill in your information (Email, Name, Shipping addres) and then click "Continue to Shipping Method"
Click "Continue to payment method " on the next screen.
Then fill in your credit card information and click "complete order" to finish the transaction.
How can I contact you?
You can contact us through our "Contact Us" page or send us an email directly at firstname.lastname@example.org.
Is there a warranty on your products?
Yes, by default we offer a 30-day warranty on all our products. If for any reason your product stops functioning due to normal use, we will send you a replacement at no cost.
RETURN AND EXCHANGES
What if i need to return something?
Contact us right away and we'll help you guide you through the process.
SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands word wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We produce free shipping to over 200 countries around the world. However, there are some location we are unable to ship to. If you happen to be located in one of those counties we will contact you.
What about customs?
We are not responsible for any custom fees once the item has shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Please click here to see the details of our shipping.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contain your tracking information. You will only receive tracking information if your country shipping method provides it so please email us to clarify if you could receive a tracking information for your specific country.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.